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Hi ##First_Name##,

We've got more options for you

We noticed your recent deposit attempt didn't work. Here are some suggestions to fix common card issues:

  1. Try again. You might have made a mistake entering your card details or the deposit amount.
  2. Double-check to see if the info you gave us when opening your account is accurate. It’s important that this information be the same as your billing information registered with your credit card.
  3. Some cards have restrictions placed on them, so if you have another card handy try that one instead.
  4. Check out our guides to get started with Bitcoin or Bitcoin Cash. Deposits are easy, instant and confirmed.


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Have any questions? Our service team is here to help you.


Joe Fortune